CXera has announced the launch of its digital experience microsite builder that allows businesses to build and improve their customers’ experiences online, in minutes.
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With the latest release, CXera makes it easier for businesses to develop engaging and successful Customer Everboarding processes that provide the ability to communicate, collaborate, act and improve through microsites in today’s increasingly digital world.
More information is available at https://www.prweb.com/releases/2022/1/prweb18441816.htm
The new solution gives businesses the ability to quickly and easily create digital microsites that are designed to enable the success of a customer at any point in their onboarding journey.
As the world of customer interactions has seen a drastic shift towards online connections, successful businesses need to find ways to evolve their own processes and engagement strategies. However, without the personal touches that face-to-face interactions have, online customer experiences can often feel clinical and less engaging. CXera’s innovative service brings back the individuality of customer engagement to the world of digital customer support with its concepts-driven Everboarding microsites.
The cloud-based platform allows users to build customized microsites for all stages of a customer’s onboarding journey, from initial contact through customer success. Each of these Everboarding sites can include a range of features, such as:
– To communicate better: targeted banners, custom pages and videos
– To engage collaboration: NPS gauge, surveys and polls, and social feeds
– To act on collaboration: prescriptive checklists, project management, and document share
– To improve experience: real-time recommendation engine, mobile assistant, detailed analytics
The system has been developed with an intuitive interface, wizard guides, and step-by-step instructions, meaning it can be used by any member of a business’s team to create microsites whenever they are needed. Furthermore, CXera’s solution can be integrated with a company’s existing website and applications such as Zoom, Slack and Google to seamlessly fit with their current workflows.
The latest updates to the solution include the addition of improved dashboards for customer behavior analysis. It also features enhanced graphics galleries and Experience templates such as customer onboarding and new product launch for creating microsites that incorporate proven successful processes at all stages of a customer’s journey.
Co-Founded by CEO, Craig Nelson and CTO Mark Tasseel, the company has been working closely with early customers and partners to help businesses fine-tune their online customer onboarding strategies.
Business owners who want to learn how the Everboarding Experience Microsites can help boost customer engagement, decrease time to success while improving NPS and renewal rates and increase add-on sales, can book a 30-minute demonstration or 60-minute deep dive into the solution’s capabilities.
Interested parties can find more information by visiting https://www.cxera.com/demo-request
Contact Info:
Name: Craig Nelson
Email: Send Email
Organization: CXera
Address: 5200 Willson Road Suite 150, Edina, MN 55424, United States
Website: https://www.cxera.com/
Release ID: 89073977
